System Requirements

Click on the links below to view system requirements for Eyefinity.com and our practice management and electronic health records software programs:

Website

  Minimum Requirements Optimal Requirements
Supported Browsers

Mozilla Firefox 64 or later
Google Chrome 74 or later

Effective 7/1/2019 Eyefinity no longer supports Internet Explorer.***
JavaScript

Enabled**
Cookies

Enabled
Adobe Acrobat

Adobe Reader 6

Adobe Reader DC
Screen Resolution

800×600

1024×768
Flash

not required

Adobe Flash Player 29
Connection Speed

56k Dialup

DSL/Cable

* You may need to change the Font setting to Smaller or Smallest and set Print Margins to .25.
** Certain features will not function correctly if JavaScript is disabled.
*** Practices using Internet Explorer to access eyefinity.com after July 1, 2019 may experience errors with claims and lab orders, potentially impacting lab manufacturing and claims payment.

Scheduled Maintenance Windows

Eyefinity Practice Management

  • Weekdays: 9:00 PM to 2:30 AM (Pacific Time), daily
  • Weekends: 5:00 PM to 2:30 AM (Pacific Time), daily

All Other Products

  • Saturday from 9:00 PM to 12:00 AM (Pacific Time), weekly 
  • Sunday from 5:00 AM to 6:00 AM (Pacific Time), weekly
  • One week advance notice will be provided if site maintenance outside of these scheduled windows will affect site availability.

Practice Management Systems

Electronic Health Records