System Requirements

Click on the links below to view system requirements for Eyefinity.com and our practice management and electronic health records software programs:

Website

	Minimum Requirements	Optimal Requirements
Supported Browsers	Mozilla Firefox 64 or later Google Chrome 74 or later Effective 7/1/2019 Eyefinity no longer supports Internet Explorer.***
JavaScript	Enabled**
Cookies	Enabled*
Adobe Acrobat	Adobe Reader 6	Adobe Reader DC
Screen Resolution	800×600	1024×768
Connection Speed	56k Dialup	DSL/Cable
Browser Settings	Check your privacy and security settings to meet minimum requirements* If restrictions are managed by your organization, your IT team may need to update these settings

* Ensure cookies (including third-party cookies) are allowed for eyefinity.com.
** Certain features will not function correctly if JavaScript is disabled.
*** Practices using Internet Explorer to access eyefinity.com after July 1, 2019 may experience errors with claims and lab orders, potentially impacting lab manufacturing and claims payment.

Scheduled Maintenance Windows

Practice Management in Eyefinity Encompass^TM

Weekdays: 9:00 PM to 2:30 AM (Pacific Time), daily
Weekends: 5:00 PM to 2:30 AM (Pacific Time), daily

All Other Products

Saturday from 9:00 PM to 12:00 AM (Pacific Time), weekly
Sunday from 5:00 AM to 6:00 AM (Pacific Time), weekly
One week advance notice will be provided if site maintenance outside of these scheduled windows will affect site availability.

System Requirements

Website

Scheduled Maintenance Windows

Practice Management Systems

Electronic Health Records