Top Tips for Software Success with Dr. Wires

In this day and age, it’s easy to get swept up in the “new.” Change can be scary, not to mention a lot of work, causing many of us to swear it off entirely and stick to what we know. 

But what if the “new” simply meant finding a different approach to a proven solution? Consider how adopting this new solution could allow you to take a step back from technology and connect on a deeper level with your patients.

Don’t just take our word for it; take it from someone with 40+ years of industry experience. We interviewed Dr. Wires to learn some of his top tips for success when using cloud-based software. 

Let the Cloud Do the Work

“I never worry about my system going down because as long as I can get access to the Internet, we're up and running from home, from my office, from my boat, even,” remarked Dr. Wires.

With server-based software (like OfficeMate) comes the heavy lifting of maintenance and IT support, as well as greater security risks. Eyefinity’s cloud-based software allows you to relax and enjoy the ease of automatic updates and top-notch data security.

Less Leads to More

“I know a lot of people talk about having too many clicks. In my experience,  there's a lot less clicks, a lot faster service,” expressed Dr. Wires. “Patients love it, my staff love it.”

Everything comes down to efficiency; fewer clicks means more face-to-face time with patients. The more efficient your staff is, the more time there is to see new patients or level up your practice with a cool new add-on. 

Choose Software That Your Patients Will Love

Dr. Wires shared, “I can look at the patient while documenting instead of looking at a computer screen with my back turned. The freedom of just being able to hold the exam in my hand, it's like going back to paper. I absolutely love it.” 

At the end of the day, it’s all about the patients. In a time where convenience and connection mean everything, make sure your software enables you to be free from your desk.

Embrace Change

Switching to new software is a team effort, and earning staff buy-in is critical to reducing the negative impact that change resistance can have. One of the best ways to earn that buy in is through features that make the effort worth the rewards. 

“Things my staff love about Eyefinity Practice Management are the total integration of VSP, frames data that includes wholesale pricing, and the automatic contact lens ordering through ABB Optical,” Dr. Wires noted. “And Eyefinity EHR helped me grow our practice in three years and add two additional optometrists.”

The decision to switch to Eyefinity's cloud-based software wasn’t made overnight – Dr. Wires and his practice originally used OfficeMate and ExamWRITER which have big legacies for a reason. However, Dr. Wires learned that Eyefinity Practice Management and Eyefinity EHR not only carried over the best of their features, but they also came with additional capabilities to save time and money while supporting scalability. 

The choice became clear: keep up with costly server maintenance and risk falling behind the updates of the digital age or make the leap to a new solution that offered endless possibilities.